- Company
- PROCAPITA Management Consulting
- Location
- Kuwait City, Kuwait
- Job type
- Full-time
- Posted
- October 27, 2026
- Source
- Bayt.com
Job Summary
The Client Support Specialist is responsible for conducting client demonstrations, providing technical support for digital solutions, and ensuring smooth service delivery. The role requires a tech-savvy individual who can troubleshoot technical issues, support clients across the region, and assist with on-site technical requirements during evaluation sessions.
Key Responsibilities
- Conduct product demonstrations and guide clients on platform features and functionality.
- Provide technical support and troubleshoot issues related to platform access, system setup, and functionality.
- Assist clients with technical queries and coordinate with internal teams to resolve issues.
- Attend client sites and evaluation centers to provide technical assistance and ensure smooth operations.
- Maintain strong client relationships through effective communication and follow-up.
- Support clients across the region, with flexibility to travel and accommodate varying schedules.
Skills
Qualifications and Requirements
- Bachelor’s degree in IT, Computer Science, Business Administration, or a related field.
- 0–2 years of experience in client support, technical support, or a related field.
- Tech-savvy, with strong digital literacy and the ability to learn new platforms quickly.
- Strong troubleshooting and problem-solving skills.
- Excellent communication and presentation skills.
- Fluency in English; Arabic is an advantage.
Apply on Bayt.com
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