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Sales & Customer Service Agent

Sales & Customer Service Agent - job vacancy

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Company
TM Car Rental
Location
Ahmadi, Kuwait
Job type
Full-time
Posted
November 6, 2026
Source
Bayt.com

TM Car Rentals Company is a Kuwait-based car rental company offering daily, monthly and long-term rentals. We are looking for a Sales & Customer Service Agent to handle customer enquiries and turn them into bookings.

Key responsibilities:

  • Reply to customer enquiries on WhatsApp, phone and email
  • Prepare and send rental quotes, and follow up until the booking is confirmed
  • Check customer documents (Kuwait Civil ID and driving licence) before booking
  • Coordinate car delivery and pickup with the operations team
  • Handle rental extensions, renewals and after-rental follow-up
  • Keep customer and booking records up to date in our system

Requirements:

  • 1-3 years' experience in sales or customer service (car rental or automotive is a plus)
  • Fluent Arabic and English, spoken and written
  • Strong communication and follow-up skills
  • Comfortable using WhatsApp Business and a computer
  • Able to work shifts
  • Own laptop and a stable internet connection

Work location: Remote. Work from anywhere in Kuwait, or remotely from any Arab country.

Skills

  • Sales and closing bookings
  • Customer service
  • Follow-up and lead management
  • Negotiation
  • Arabic and English communication
  • WhatsApp Business and basic computer skills
Apply on Bayt.com

You will apply on the employer's or job board's website. Never pay any fee to get a job.

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